Frequently Asked Questions
Case of VAV Tone
What is a VAV Tone?
A VAV Tone is an inaudible, non-disruptive soundwave that can be embedded into any audio/audio-visual files. The embedded inaudible soundwave will trigger a VAV Content (an experience or call to action or multimedia content).
How are VAV Tones inaudible?
VAV Tone is inaudible because it is broadcasting above the human hearing level, meaning it is silent to most of us. In an unlikely situation where a special person is able to listen to it, it is indistinguishable from the ambient noise around us.
How do I broadcast a VAV Tone?
VAV Tones are in the form of audio/audio-visual files such as WAV, MP3 and MP4, which can be easily played using common media players. Our personal favorites are iTunes, Windows Media Player, Groove Music, and VLC.
What is the format for a VAV Tone?
We have been using the following:
File Type: MP3 – Bitrate of 256kbps
File Type: WAV – Bitrate of 705kbps
Can VAV Tone be embedded into any audio/audio-visual file?
Yes!
How do I embed the VAV Tone into an audio/audio-visual file?
In order to embed, you would require to overlay the VAV Tone on top of the audio or audio-visual file and export them together. i.e. adding the VAV Tone as if it’s an additional background music and exporting it.
What tools can I use to embed the VAV Tone?
VAV Tone can be embedded with a common audio or video editing tools. Our personal favorites are Audacity and Adobe Premiere Pro.
Will it work on YouTube/Broadcast TV?
Yes! It can. Contact us to have a chat with our team for more information on how to do it.
How fast can a VAV Tone trigger an experience or call to action?
In under normal circumstances (good internet connection), it will only take 2 - 5 seconds.
What is the average range for a VAV Tone?
The range is very flexible, as it can be within a few centimeters or it can be as long as you want it to be. It is dependent on your speaker or audio devices. The louder it is the further the "inaudible" range.
Do I require any special devices to broadcast VAV Tone?
No! VAV Tone are broadcast-able using common speakers or audio devices.
Can VAV Tone be used in a silent environment?
Yes! VAV is recognizable in a silent environment such as libraries, hotel lobbies and office areas.
Can VAV Tone be used in a loud environment?
Yes! VAV is recognizable in a noisy and loud environment such as shopping malls, supermarket, and hypermarkets.
Can VAV recognize two VAV Tone at the same time?
Currently no, as only the stronger VAV Tone will be picked up.
What is a VAV Tone?
A VAV Tone is an inaudible, non-disruptive soundwave that can be embedded into any audio/audio-visual files. The embedded inaudible soundwave will trigger a VAV Content (an experience or call to action or multimedia content).
How are VAV Tones inaudible?
VAV Tone is inaudible because it is broadcasting above the human hearing level, meaning it is silent to most of us. In an unlikely situation where a special person is able to listen to it, it is indistinguishable from the ambient noise around us.
How do I broadcast a VAV Tone?
VAV Tones are in the form of audio/audio-visual files such as WAV, MP3 and MP4, which can be easily played using common media players. Our personal favorites are iTunes, Windows Media Player, Groove Music, and VLC.
What is the format for a VAV Tone?
We have been using the following:
File Type: MP3 – Bitrate of 256kbps
File Type: WAV – Bitrate of 705kbps
Can VAV Tone be embedded into any audio/audio-visual file?
Yes!
How do I embed the VAV Tone into an audio/audio-visual file?
In order to embed, you would require to overlay the VAV Tone on top of the audio or audio-visual file and export them together. i.e. adding the VAV Tone as if it’s an additional background music and exporting it.
What tools can I use to embed the VAV Tone?
VAV Tone can be embedded with a common audio or video editing tools. Our personal favorites are Audacity and Adobe Premiere Pro.
Will it work on YouTube/Broadcast TV?
Yes! It can. Contact us to have a chat with our team for more information on how to do it.
How fast can a VAV Tone trigger an experience or call to action?
In under normal circumstances (good internet connection), it will only take 2 - 5 seconds.
What is the average range for a VAV Tone?
The range is very flexible, as it can be within a few centimeters or it can be as long as you want it to be. It is dependent on your speaker or audio devices. The louder it is the further the "inaudible" range.
Do I require any special devices to broadcast VAV Tone?
No! VAV Tone are broadcast-able using common speakers or audio devices.
Can VAV Tone be used in a silent environment?
Yes! VAV is recognizable in a silent environment such as libraries, hotel lobbies and office areas.
Can VAV Tone be used in a loud environment?
Yes! VAV is recognizable in a noisy and loud environment such as shopping malls, supermarket, and hypermarkets.
Can VAV recognize two VAV Tone at the same time?
Currently no, as only the stronger VAV Tone will be picked up.
VAV SDK
What is a VAV SDK?
A software development kit that can be plugged-in into any mobile application running on either iOS or Android operating system and has the ability to recognize a VAV Tone and trigger a VAV Content (an experience or call to action) managed by the VAV Control Panel whenever the user activates the VAV SDK.
How does the VAV SDK detect a VAV Tone?
Once the VAV SDK have been plugged-in into your app, it will use your device microphone to listen for and recognize the VAV Tone/s.
What platforms does VAV SDK support?
VAV SDK is able to be plugged-in into both iOS and Android operating systems.
What sort of experiences or call to actions does VAV have?
Our built-in SDK includes vouchers (suited for tracking redemptions), stamp collections (suited for loyalty stamps), weblinks (suited for microsites), randomizers (suited for lucky draws), and mobile payment (Coming soon!).
However, if you wish to create your own experiences or call-to-actions you are required to request for a custom SDK.
How long will it take to plug-in the VAV SDK into my app?
The default VAV SDK will take less than two weeks to be plugged in. As for customised VAV SDKs, it would take longer due to the UX/UI customization.
I want to plug-in VAV SDK into my app. What should I do?
Talk to us! Contact us to have a chat with our team. We will require more information about the app that you are interested in plugging VAV into or the use case in order for us to proceed.
After integrating VAV SDK how will my users be able to use it?
After your users have updated their app on Google play (Android) or the app store (iOS) they will then be able to use the new VAV feature on the app.
Can VAV run in the background?
Yes, it can. However, we do emphasize to our customers and partners to comply with the guidelines set forth by both iOS and Android.
What is a VAV SDK?
A software development kit that can be plugged-in into any mobile application running on either iOS or Android operating system and has the ability to recognize a VAV Tone and trigger a VAV Content (an experience or call to action) managed by the VAV Control Panel whenever the user activates the VAV SDK.
How does the VAV SDK detect a VAV Tone?
Once the VAV SDK have been plugged-in into your app, it will use your device microphone to listen for and recognize the VAV Tone/s.
What platforms does VAV SDK support?
VAV SDK is able to be plugged-in into both iOS and Android operating systems.
What sort of experiences or call to actions does VAV have?
Our built-in SDK includes vouchers (suited for tracking redemptions), stamp collections (suited for loyalty stamps), weblinks (suited for microsites), randomizers (suited for lucky draws), and mobile payment (Coming soon!).
However, if you wish to create your own experiences or call-to-actions you are required to request for a custom SDK.
How long will it take to plug-in the VAV SDK into my app?
The default VAV SDK will take less than two weeks to be plugged in. As for customised VAV SDKs, it would take longer due to the UX/UI customization.
I want to plug-in VAV SDK into my app. What should I do?
Talk to us! Contact us to have a chat with our team. We will require more information about the app that you are interested in plugging VAV into or the use case in order for us to proceed.
After integrating VAV SDK how will my users be able to use it?
After your users have updated their app on Google play (Android) or the app store (iOS) they will then be able to use the new VAV feature on the app.
Can VAV run in the background?
Yes, it can. However, we do emphasize to our customers and partners to comply with the guidelines set forth by both iOS and Android.
What is a VAV Control Panel?
An online management software system which includes the function to edit, manage, schedule, and track any VAV Content (an experience or call-to-action) to be triggered by the VAV Tone whenever the user activates the VAV SDK.
Can VAV Control Panel be integrated into my current dashboard, control panel or CRM system?
Yes! Contact us here to have a chat with our team for more information.
An online management software system which includes the function to edit, manage, schedule, and track any VAV Content (an experience or call-to-action) to be triggered by the VAV Tone whenever the user activates the VAV SDK.
Can VAV Control Panel be integrated into my current dashboard, control panel or CRM system?
Yes! Contact us here to have a chat with our team for more information.
Case of Everything Else
How is VAV pronounced?
VAV is pronounced as "wave"
How can VAV help my business?
VAV can help your business turn sound into money by offering limitless opportunities for you to accelerate your brand engagement through sound.
How does VAV turn sound into money?
VAV uses an inaudible soundwave that is able transmit digital content to the smartphone.
How much does it cost to use VAV?
Talk to us! Contact us to have a chat with our team. We will require more information about your use case in order for us to quote the correct price as we have various pricing models that will best suit your needs.
Is VAV recording my conversations?
No. VAV does not recognize any audible audio/sound. It filters out everything except our inaudible VAV Tone.
Can animals hear it?
Yes, they can. But it will be like that of a background noise and it doesn’t harm them or us.
Can I have a trial?
Yes! Contact us to have a chat with our team. We will require more information about your trial use case in order for us to help.
Do you build apps?
No, we don’t. But we partner with mobile app development companies that are able to plug-in VAV and build apps for you.
How is VAV pronounced?
VAV is pronounced as "wave"
How can VAV help my business?
VAV can help your business turn sound into money by offering limitless opportunities for you to accelerate your brand engagement through sound.
How does VAV turn sound into money?
VAV uses an inaudible soundwave that is able transmit digital content to the smartphone.
How much does it cost to use VAV?
Talk to us! Contact us to have a chat with our team. We will require more information about your use case in order for us to quote the correct price as we have various pricing models that will best suit your needs.
Is VAV recording my conversations?
No. VAV does not recognize any audible audio/sound. It filters out everything except our inaudible VAV Tone.
Can animals hear it?
Yes, they can. But it will be like that of a background noise and it doesn’t harm them or us.
Can I have a trial?
Yes! Contact us to have a chat with our team. We will require more information about your trial use case in order for us to help.
Do you build apps?
No, we don’t. But we partner with mobile app development companies that are able to plug-in VAV and build apps for you.